Downsizing, reorganizing, streamlining — all words that strike fear in a manager's heart. The fear comes from having the internal view. Often managers are so much a part of their departments or organizations that they cannot locate the source of inefficiency or low productivity. So the very notion of moving people and processes around is paralyzing. It is a classic phenomenon, but it does not have to cripple you. Roy Brown & Associates can help you redesign your processes or organizational structure to improve productivity and customer satisfaction.

We use a variety of techniques to help you streamline, manage more efficiently, reduce waste, save money and gain better ROI on your investment in human capital. Like all of our services, reengineering business processes and structures is a completely client—unique process. Roy Brown & Associates will conduct the proper assessment of your current processes and structure and interview each of your managers and employees.

Before recommending any changes, we will conduct a desk audit of current employees and track current productivity. When recommendations are made for changes, Roy Brown & Associates provides new position descriptions, recommends new pay bands or levels, monitors implementation of new processes, and manages the organizational change. Where needed, executive and employee coaching are provided to ensure the success of the changes.

Our goal is to provide seamless and anxiety—free change through the use of change management techniques that can take a workforce through small reorganizations to major cultural transformations. We want to make the right connections with your employees to help train and motivate them through the change process.

Case Study in Reengineering Business Processes & Structures
A bestselling author and motivational speaker is also president and CEO of a company that manufactures and distributes products that emanate from the author's books and speeches. As well, the author is considering buying a production company that would create television programming, also related to the books and speeches. At a glance, the existing structure of the company and the consideration of a production company all made sense. There was one major problem: the company was hemorrhaging capital despite the major infusions of cash provided by the author.

Roy Brown & Associates was retained by the CEO of this multimillion dollar corporation to ascertain the problems and to correct them. Following several weeks of desk audits, employee interviews, and assessment of the company's overall output, we made a few recommendations. Among them was the elimination of several positions that resulted in duplicative efforts and combining them into several other positions. Many of the processes for dissemination of materials and products were streamlined, resulting in better time management and a decrease in the time it took to get products to customers. We recommended the CEO provide executive counseling for managers whose positions became more crucial to productivity and outplacement and career counseling to employees whose positions changed or were eliminated.